Privacy Policy

Effective Date: May 13, 2026

Introduction Welcome to Grinding Co. and the StumpSnap Estimate tool ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website or application to generate estimates.

Information We Collect When you use our service, we may collect the following personal information:

• Contact Information: Name, email address, and phone number.
• Property Data: Uploaded photos of tree stumps, basic measurements, and location data (if GPS is enabled) to accurately calculate your estimate.

How We Use Your Information We use the information we collect to:

• Generate and deliver accurate service estimates.
• Send you SMS and email notifications regarding your quote.
• Contact you to schedule tree grinding or hauling services.
• Improve our software and customer experience.

SMS Consent & Third-Party Data Sharing (Strictly Enforced)We highly value your privacy. We do not sell, rent, trade, or share your personal information, mobile phone number, or SMS opt-in consent data with any third parties, affiliates, or partners for marketing or promotional purposes. Text messaging originator opt-in data and consent will be kept strictly confidential and used solely for direct communication between you and Grinding Co.

Data Security We implement industry-standard security measures, including secure cloud databases (Firebase), to protect your personal information from unauthorized access, alteration, or disclosure.

Contact Us If you have any questions about this Privacy Policy, please contact us at: daniel@grindingco.com.

Effective Date: May 13, 2026

1. Acceptance of Terms By accessing and using the Grinding Co. website and the StumpSnap Estimate tool, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. SMS Communications and Consent By submitting your phone number into our quote generator, you explicitly consent to receive transactional text messages (SMS) from Grinding Co. regarding your estimate and service scheduling.

• Opt-Out: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.
• Help: Reply "HELP" for assistance.
• Rates: Standard message and data rates may apply depending on your mobile carrier.

3. Accuracy of Estimates The StumpSnap software provides an estimated cost based on the photos, measurements, and data you input. While we strive for accuracy, these digital estimates are not legally binding contracts. The final price of the job is subject to on-site visual verification by a Grinding Co. professional. We reserve the right to adjust the final price if the physical stump dimensions, wood type, or site conditions differ significantly from the user-submitted data.

4. User Responsibilities You agree to provide accurate, current, and complete information when using the estimate tool. You confirm that you have the right to upload photos of the property in question and authorize our team to access the property to perform agreed-upon services.

5. Limitation of Liability In no event shall Grinding Co., its directors, or employees be liable for any indirect, incidental, or consequential damages arising from your use of our website, software, or services.

6. Contact Information For any questions regarding these terms, please reach out to: daniel@grindingco.com.